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Our Online Banking product is available to assist you with financial transactions 24 hours a day, 7 days a week. With Online Banking, you can view account information, view e-statements, transfer funds between accounts, member to member, and any external accounts, view transaction history and much more. It's safe, confidential, easy and it's free. Access your account anywhere and anytime from a personal computer, tablet or mobile device.

Mobile App LoginBanking with ease is in the palm of your hands. You can access your AlaTrust account 24/7. This app has been designed with you in mind to make banking faster and easier on the go. Check your mobile app store to download today. Click the link below to download directly to your mobile device or to view the FAQ’s.

Our Mobile App allows you to:

  • Pay Bills
  • Set Alerts
  • Order Checks
  • Remote Deposit
  • Apply for a Loan
  • View All Accounts
  • View Quick Balances
  • View Transaction History
  • View Current Promotions
  • View Account E-Statements
  • Send a Secure Message
  • Update Account Information
  • Send Money via PayPal
  • Locate Surcharge-Free ATMs
  • Transfer Funds between Accounts, Members & External & more!

Mobile App FAQs

AlaTrust Mobile App - Download on the App Store

AlaTrust Mobile App - Get it on Google Play

*Messaging and Data Rates May Apply. Check with your phone carrier for details.

Card Control screen displayed on mobile phones

Take Control Wherever You Go! Control is now in the palm of your hand with AlaTrust Card Controls. 

With the Card Control App, you can:

  • Set Real Time Alerts- Instant notifications and/or text messages of transactions made using your debit and/or credit card.
  • Lock/Unlock Your Card(s)- If you misplace or lose your card.
  • Set Transaction Limits- Instant notification once your spending goes over a set limit.
  • Enable/Disable International, Online, Over the Phone, ATM, and Gas Station Transaction Alerts.
  • Monitor Your Child(ren) Spending- Suspend your child(ren) card once they have exceeded their spending limit.

Card Controls FAQs

Download the AlaTrust Card Control app today!

AlaTrust Card Controls App - Download on the App Store

AlaTrust Card Controls App - Get it on Google Play

Using mobile wallet for contactless paymentPay Smarter! AlaTrust gives you the power to make a contactless payment from a smart device. Instead of swiping or inserting your debit and/or credit card at a point-of-sale (POS) terminal, you can pay with a tap on your smartphone.

Mobile Wallet allows you to:

  • Make mobile payments in-store, online and within a mobile app from your device (where accepted), while not having to carry your physical card or physically touch the POS terminals.
  • Make it the first choice for paying the easy way.
  • Make payments securely and confidently.

Apple Pay     Google Pay

*Fit Bit Pay and Garmin Pay are also available.*

Mobile Wallet FAQs

Make paying bills easy, safe and convenient from any personal computer and/or mobile device. Use any AlaTrust Credit Union checking account of your choice today to start paying your bills without the hassle of writing checks and without the cost of stamps! If you experience any issues with Bill Pay, please contact support staff at 1-866-815-1969.

How to use Bill Pay with Online/Mobile Banking

Add a Biller

  1. Sign into online banking
  2. Click Online Services tab, then Bill Pay
  3. Click Go, click Payees tab
  4. Choose an option under “I need to”
  5. If frequently used payee isn’t listed, add payee in search bar and click add
  6. Follow the directions on screen and enter all required information
  7. Once complete click Submit

Make a Payment

  1. Sign into online banking
  2. Click Online Services tab, then Bill Pay
  3. Click Go, click Payment tab
  4. Select the biller/person you’d like to pay, if not listed click the green Payee button to add new
  5. Schedule your payment for either the default date (the earliest date the biller can receive the payment) or a later date.
  6. Click Make Payment

External Transfers screen displayed on tabletExternal Transfers allow you to move your money between your accounts with us and those you have at other financial institutions. 

External Transfers allows you to:

  • Transfer money into a savings or checking external account
  • Make a transfer from another financial institution to pay on your loan with us
  • Request money to be deposited into your savings or checking account with us

How to set up External Transfers

  1. Sign into online/mobile banking
  2. Click the Transfers tab, then External Transfers
  3. Click Add Account
  4. Choose account type, enter the other financial institution’s routing number* and your account number
  5. Click continue
    Set up complete!

*Enter the designated routing number instead of name or number to ensure your external transfers is linked to the correct credit union or bank.

In 2-3 business days after setting up External Transfers, you will need to confirm your account. We will send three small deposits (between $0.01 and $0.99) into your account.

You will need to:

  1. Check your external account for the exact amounts of the three deposits mentioned above within 2-3 business days.
  2. Once you have the three deposit amounts, log in to your AlaTrust Credit Union Home Banking account.
  3. Select External Transfers in the Transfers dropdown menu.
  4. Click the external account that you need to verify.
  5. Confirm the external account by entering the three deposits mentioned in point number one.
  6. You will need to follow the steps above for every external account you add.
  7. Once the external account is confirmed you will be able to make transfers to and from that account.

External Transfers FAQs

Remote deposit screen on mobile phoneDeposit your checks on your time. This feature within our mobile app has been designed with you in mind to make mobile deposits faster and easier on the go. Only 3 simple clicks are all it takes! Download our mobile app to start making mobile deposits today!

Remote Deposit Capture allows you to:

  •  Deposit on the go- deposit your check at your convenience
  •  Save Time- no need to travel to deposit a check
  •  Save Money- avoid paying check cashing fees

 Remote Deposit FAQs

AlaTrust Mobile App - Download on the App Store

AlaTrust Mobile App - Get it on Google Play

*Messaging and Data Rates May Apply. Check with your phone carrier for details.

Call the credit union's 24-hour automated telephone teller service, TTT, to inquire about account balances, make withdrawals, transfer funds and much more. It's safe, confidential and easy to use … and it's free! To access TTT call 1-800-264-4228 or (205) 581-8824.

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