GOING PAPERLESS IS CONVENIENT AND SAFE.

When you choose to go paperless know that you're making an environmentally friendly choice. E-statements and notices take fewer natural resources to create and deliver than paper versions.

• Access your e-statements 24/7 with no searching, stress, or paper cuts.
• Stay on top of account activity with emails whenever you receive an e-statement.
• Review your e-statement anytime in one convenient place.
• Rest assured that your e-statements are secure and organized.
• Enjoy no statement fees. Avoid a $2 monthly fee for paper statements when you switch to e-statements.
• Visa card holders can view e-statements within online banking.

FOLLOW THESE SIMPLE STEPS AND GO PAPERLESS TODAY:

1. Log in to online banking by clicking here 
2. Click the "Online Services" tab
3. Click "E-Statements"
4. Click "Agree" on the pop up to opt-in
5. Click "OK"

                  You are now all set up to enjoy paperless statements! 

Our Online Banking product is available to assist you with financial transactions 24 hours a day, 7 days a week. With Online Banking, you can view account information, view e-statements, transfer funds between accounts, member to member, and any external accounts, view transaction history and much more. It's safe, confidential, easy and it's free. Access your account anywhere and anytime from a personal computer, tablet or mobile device.

Login to Online Banking

Banking with ease is in the palm of your hands. You can access your AlaTrust account 24/7. This app has been designed with you in mind to make banking faster and easier on the go. Check your mobile app store to download today. Click the link below to download directly to your mobile device or to view the FAQ’s.

Our Mobile App allows you to:

• Pay Bills
• Set Alerts
• Order Checks
• Remote Deposit
• Apply for a Loan
• Money Desktop
• View All Accounts
• View Quick Balances
• View Transaction History
• View Current Promotions
• View Account E-Statements
• Send a Secure Message
• Update Account Information
• Send Money via PayPal
• Locate Surcharge-Free ATMs
• Transfer Funds between Accounts, Members & External & more!

Mobile App FAQs      Terms and Conditions

*Messaging and Data Rates May Apply. Check with your phone carrier for details.

Take Control Wherever You Go! Control is now in the palm of your hand. 

With the Card Control App, you can:

• Set Real Time Alerts- Instant notifications of all transactions 
• Lock/Unlock Your Card(s)- If you misplace or lose your card.
• Set Transaction Limits- Instant notification for over the limit spending
• Enable/Disable international, online, over the phone, ATM, and gas station transaction alerts
• Monitor Spending- Suspend your child(ren) card once they have exceeded their spending limit

Card Controls FAQs

Download the AlaTrust Card Control app today!

Pay smarter, securely, and confidently!  Instead of swiping or inserting your debit and/or credit card at a point-of-sale (POS) terminal, you can pay with a tap on your smartphone.

*Fit Bit Pay and Garmin Pay are also available.*

Mobile Wallet FAQs

If you have multiple financial accounts, your life just got easier. Money Desktop, an online management tool, provides you with a comprehensive view of your finances by combining all of your information from multiple accounts into a single dashboard from which you can perform important money management tasks. 

Money Desktop key features:   

• Account Aggregation: with Money Desktop, you're able to see all of your financial account balances and transactions in one place even accounts you have with other financial institutions.
• Expense Tracking: categorize and track spending from various financial accounts. This information can help you create realistic budgets based on your actual spending, income, debts and expenses. 
• Budgeting: an easy way to visualize and interact with your budget through Money Desktop by using bubbles to graphically represent your budgets for different types of spending. It's a quick way to see which part of your budget needs attention. 
• Debt Management: Money Desktop gives you step-by-step instructions on how to get your debt under control. A customized plan just for you based on your debts, income and budget. 

Start taking control of your finances today by setting up Money Desktop through online banking! 

How to access Money Desktop:

1. Login to online banking
2. Click the "Online Services" tab, then Money Desktop
3. Follow on screen instructions to set up your new account. View the tutorial videos available to learn how to set budgets, view your transactions, and much more.

Money Management Made Easy! 

Make paying bills easy, safe and convenient from any personal computer and/or mobile device. Use any AlaTrust checking account of your choice today to start paying your bills without the hassle of writing checks and without the cost of stamps! If you experience any issues with Bill Pay, please contact support staff at 1-866-815-1969.

How to use Bill Pay with Online/Mobile Banking

External Transfers allow you to move your money between your accounts with us and those you have at other financial institutions. 

You can:

• Transfer money into a savings or checking 
• Make a transfer to pay on your loan with us
• Request money to be deposited into your savings or checking with us

How to set up External Transfers

1. Sign into online/mobile banking
2. Click the Transfers tab, then External Transfers
3. Click Add Account
4. Choose account type, enter the other financial institution’s routing number* and your account number
5. Click continue
   Set up complete!

*Enter the designated routing number instead of name or number to ensure your external transfers is linked to the correct credit union or bank.

In 2-3 business days after setting up External Transfers, you will need to confirm your account. We will send three small deposits (between $0.01 and $0.99) into your account.

You will need to:

1. Check your external account for the exact amounts of the three deposits mentioned above within 2-3 business days.
2. Once you have the three deposit amounts, log in to your AlaTrust Credit Union Home Banking account.
3. Select External Transfers in the Transfers dropdown menu.
4. Click the external account that you need to verify.
5. Confirm the external account by entering the three deposits mentioned in point number one.
6. You will need to follow the steps above for every external account you add.
7. Once the external account is confirmed you will be able to make transfers to and from that account.

External Transfers FAQs

Real Time Payments (RTP) is a new network launched by The Clearing House that enables consumers, businesses, and governments to immediately send and receive funds 24x7x365. If the Financial Institution the payment is coming from is a part of the RTP network and set up to send payments then the AlaTrust member will receive the payment instantly instead of waiting 1-2 business days for an ACH payment. Click here to see if your Financial Institution is a part of the RTP network. 

RTP FAQ's

*AlaTrust members are currently only setup to receive RTP's and not send a RTP. 

Deposit your checks on your time. This feature within our mobile app has been designed with you in mind to make mobile deposits faster and easier on the go. Only 3 simple clicks are all it takes! Download our mobile app to start making mobile deposits today!

Remote Deposit Capture allows you to:

•  Deposit on the go- deposit your check at your convenience
•  Save Time- no need to travel to deposit a check
•  Save Money- avoid paying check cashing fees

 Remote Deposit FAQs

*Messaging and Data Rates May Apply. Check with your phone carrier for details.

CHECKING YOUR CREDIT JUST GOT EASIER!

AlaTrust Credit Union wants to help you keep track of monitoring your credit score. Follow the steps below to access your report. Once you grant access then your score and alerts will automatically update to your online banking profile each day.

Access your credit score daily in your AlaTrust Home / Mobile Banking app: 

1. Login to online or mobile banking
2. Click the Savvy Money widget on the righthand side of the screen (desktop) or click the link at the top of your mobile banking app.
3. Grant Savvy Money access to your Credit Score and start receiving real time credit alerts and daily credit score updates.

Get Started Today!

Call the credit union's 24-hour automated telephone teller service, TTT, to inquire about account balances, make withdrawals, transfer funds and much more. It's safe, confidential and easy to use … and it's free! To access TTT call 1-800-264-4228 or (205) 581-8824.

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